The Cart That Never Gets Abandoned
Customer Reference How Checkout turned WhatsApp and Telegram into a high-converting sales channel for SMB and enterprise retailers — powered by Amazon Bedrock on AWS. E-commerce has a conversion problem. Customers arrive, browse, ask questions — and leave. Not because they didn’t want to buy. Because nobody was there to help them at the moment […]
AI Commerce for the Merchants Building Africa
How Genie gave 10 African SMB retailers the conversational AI capabilities of enterprise e-commerce platforms — without the enterprise price tag. 10 SMB merchants in pilot cohort 24/7 Customer engagement across all channels WA+TG WhatsApp + Telegram native Ten small retailers. A WhatsApp storefront. An AI that handles every enquiry, processes every order, and never […]
Banking That Works for Everyone
Customer Reference How a regional financial institution deployed Spark — an AI-powered conversational banking solution on AWS — to serve underbanked populations, slash operational costs, and establish digital leadership in its market. 70% Reduction in customer service response time 45% Reduction in call centre operational costs 60% Increase in customer engagement 99.5% System availability during […]
From Manual Chaos to AI-Driven Precision
CUSTOMER REFERENCE How Dozzy Group Nigeria transformed customer engagement and invoice operations with a generative AI chatbot on AWS. Client Dozzy Group Nigeria Industry Oil & Gas / Industrial Products Segment Enterprise Founded 1982 Rollout Period 90 Days Dozzy Group Nigeria is one of the country’s most prominent indigenous industrial conglomerates — managing millions of […]